GreenGeeks review (2019) – Is it best for WordPress?
GreenGeeks review (2019) – Is it best for WordPress?
- July 4, 2019
- Posted by: Editorial Staff
GreenGeeks took birth in the year 2008. It was created by Trey Gardner. GreenGeeks has come a long way since then. It hosts more than 300,000 websites at the moment. It has its data centers located in the United States, Canada, and in Amsterdam. Background knowledge of the brand is necessary to do justice with the GreenGeeks review.
Trey’s origin is equally important. It is noteworthy that he has worked with as many as eight web hosting companies. These include Hostpapa, Lunarpages, Globat, Dot5Hosting, StartLogic, iPowerweb, and finally GreenGeeks.
GreenGeeks claim of two important qualities. These are negligible downtimes and complete customer satisfaction.
So what’s our GreenGeeks review? Are they actually any good like they claim to be? Do they really rarely go down? Or are they just full of it?
This article consists of all vital statistics like speed and uptime and much more.
Average speed: 493ms (Between December 2017 and March 2019)
Average uptime: 99.95% (Between December 2017 and March 2019)
Rank: 10th among all 32 web hosts
Apps: WordPress, PrestaShop, WHMCS, and Joomla
Plans available: WordPress, Shared, and Reseller
Support available: 24/7 Live Chat
Site transfer: Singular Site Transfer at no extra cost
Features: Unlimited storage, bandwidth, and email accounts, free domain for the first year
Price: Starts at $2.95 per month, can be renewed for $9.95 per month
We have a lot of good things to say in our GreenGeeks review. Some of them are almost nil downtime, support, and service aimed at a critical mission. Let’s get to know about them better!
#1: Better average uptime than most
Like we said earlier, the GreenGeeks website boasts of 99.9% uptime. Well, it turns out that it was nothing but the truth. Our GreenGeeks review includes a detailed analysis carried out over 16 months to back the claims. It had an average uptime of 99.95% during the testing period. Taking into account that the industry norm is 99.94%, 99.95% is an above average figure.
To add, GreenGeeks didn’t have any downtime for a consecutive ten months. However, we also experienced a not-so-good of December and August. You can look at it yourself!
Average uptimes for the last 16 months:
March 2019: 99.98%
February 2019: 100%
January 2019: 100%
December 2018: 100%
November 2018: 99.95%
October 2018: 99.99%
September 2018: 100%
August 2018: 99.70%
July 2018: 100%
June 2018: 100%
May 2018: 100%
April 2018: 100%
March 2018: 100%
February 2018: 100%
January 2018: 99.99%
December 2017: 99.54%
#2: Excellent load time
We also experimented with the time taken to load the page while on our 16-month GreenGeeks review process. Their speed turned out to be above the industry average in this respect too! They are almost 45% faster than the other competitors. We are comparing 493ms with 890ms here.
Average load times for the last 16 months:
March 2019: 536ms
February 2019: 580ms
January 2019: 377ms
December 2018: 302ms
November 2018: 375ms
October 2018: 409ms
September 2018: 709ms
August 2018: 579ms
July 2018: 606ms
June 2018: 605ms
May 2018: 514ms
April 2018: 596ms
March 2018: 490ms
February 2018: 423ms
January 2018: 382ms
December 2017: 400ms
#3: Strong support with swift replies
Our GreenGeeks review paid special attention to rating customer support. We were put on connection with a customer support executive almost in a minute. They helped us by answering our queries in a simple, satisfying manner.
The little hiccups:
We couldn’t help but notice a few grammatical errors during our conversation with the customer care executives. If being picky, which is important while giving an honest GreenGeeks review, you might want to get into it a little more.
- GreenGeeks perhaps outsource customer support to non-native English speaking agents
- Customer service executives could be overworked
- Customer support representatives might simply lack attention to such details.
Regardless of the causes, we were overall quite satisfied and happy with their expertise and our experience. A look through the comments shows other customers are satisfied with GreenGeeks customer support as well!
Besides having a quick and efficient customer support team that’s always there to assist you, GreenGeeks has quite an extensive knowledge base to offer to the customers. That way, the users are able to find answers to their queries and solutions to their problems on their own!
That’s a handy feature in case you prefer helping yourself to interact with a customer support executive.
They have numerous categories and subcategories of articles to look through, including general hosting, VPS hosting, reseller hosting, sales, billing, and also video tutorials! In case you aren’t able to find the category of your need, you can always make use of the search bar. You can enter a word or phrase that’s best describes your query and hit enter.
GreenGeeks makes sure its customers always have help at their disposal even if GreenGeeks’s live chat feature doesn’t work for some reason.
#4: Domain name and site transfer at no extra cost
GreenGeeks provide a domain name registration and transfer to the website for free. When you obtain a domain name through GreenGeeks, you will be able to use it for free for as long as you keep using their hosting services.
This GreenGeeks review reveals the catch regarding this aspect later. Just wait for it.
Besides, if you use some other hosting service to host your website, they will help you move your site to their servers for free!
#5: A friend to the environment
As their name states, they are “green.” But, in what way are they green? And how does it work?
Actually, they invest three times the energy used by their services to run your website in wind energy credits. Over the eight years that they have been in business, they have been successful in replacing 615,000+ kilowatt per year.
You might face trouble in understanding what that means exactly, but the last line alone sounds quite impressive.
Moreover, the United States Environmental Protection Agency (EPA) has recognized GreenGeeks as a Green Power Partner.
We made sure their kindness towards the environment made way to our GreenGeeks review!
#6: Guaranteed 30-day money back
In case GreenGeeks didn’t stand up to your expectations, they have a provision for refunding you a full 30-day cost without any questions asked. This feature is available for most hosting plans.
It may sound simple, but there’s a catch in this case too! We’ll come to it later in the GreenGeeks review.
#7: Automatic backups
You can’t prevent bad things from happening to you from time to time, regardless of how cautious you are. Sometimes you bring them upon yourself. At other times notorious hackers try to force their way in. GreenGeeks has a solution for this too!
They provide free backups every night in addition to SSH access. For added security benefits they provide real-time virus, spyware scanning, automatic detection of brute force, protection from spam, the ability to restrict access to your directories with passwords, and SSL secure servers.
#8: Servers at prime locations
A GreenGreeks review would be incomplete without stating the fact that they have data centers in some of the most important cities of the world like Chicago and Phoenix in the United States, Toronto in Canada and Amsterdam in the Netherlands.
If you choose the right location for your server, it can have a significant positive impact on the SEO of your website. Additionally, closer server locations will help you experience higher speeds.
GreenGeeks promise their customers to keep their servers updated through various specifications such as:
- The usage of the newest generation of energy-efficient Intel Xeon processors
- Never oversold
- Connectivity at gigabit levels
- No desktop hardware is required
- At least 64B DDR3 ECC-Registered memory
- Ability to connect to various Fiber GigE Tier 1 Backbones through BGP4 connectivity at Gigabit speeds
- All branded server parts
- RAID-10 SSD Storage Arrays that provide the GreenGeeks customers smooth performance
- Solid State Drive (SSD) Acceleration
There’s more! In addition to the features mentioned above, each data center includes the following specifications:
- Security systems involving key cards and biometrics. Man-traps and mechanisms at a rack level accompany them.
- Certified with SAS 70 Type 1 which provides audit report on request
- FM 200 server-safe system to suppress the fire. It has a mechanism that can detect a fire early.
- It obtains power through a dual-city grid. There are battery backups that switch automatically. There is also a diesel generator present on site.
- The server locations are occupied by SingleHop center engineers 24 hours, seven days a week. Technicians and engineers monitor the centers remotely too.
- There is an Automated climate control with a temperature system having humidity and temperature sensors everywhere in the facility.
Conclusively, the whole process in art!
#9: CDN for free
Every one of us who browse the internet almost daily interacts with a Content Delivery Network. You might be looking at news sites, social networking sites, or online shopping sites. But coming across a CDN is inevitable.
The CDN offered to GreenGeeks’s users is powered by Cloudflare. That’s good news in terms of optimization of your site. More so if you have a global reach.
The best part is that the CDN is absolutely free!
Moreover, Cloudflare lets users cache information and utilize servers nearest to a website visitor to display the websites. Web browsing is resultantly much faster for the people visiting your website.
Now that we are done talking about all the good aspects in our GreenGeeks review let’s dive into the cons. An honest and unbiased GreenGeeks review should talk about the cons besides the pros.
There are numerous advantages to using GreenGeeks. However, there are a few things you should know before arriving at your final decision.
#1: Manipulation of pricing standard to the industry
GreenGeeks makes use of the tested standard practice of the industry. It displays a very low monthly rate of $2.95 on their website. But in reality, you actually have to subscribe to them for at least three years in advance to use the service at that rate.
On the other hand, if you want to pay on a monthly basis, you will have to pay as much as $9.95 every month as compared to $2.95.
#2: Ambiguous policy for refunds
There are various web hosts ready to include a domain name among the services for free when you sign up for their new account.
Similarly, GreenGeeks says they’ll provide you with a free domain name on sign up.
Else, the cost might vary from $3.00 to $9.99 every year.
But, know the fine print!
If you request them to refund your money and you are already using their “free” domain name offer, an amount of $24.95 gets deducted from your refund as a domain name registration fee.
The domain name might not actually be free after all. It also implies that you won’t be given a refund without any questions asked.
Pricing and Hosting Facts
We have included a quick see-through of the hosting plans in our GreenGeeks review.
Unlike most of the other web hosts, GreenGeeks has only one shared hosting plan. You can sign up for its shared hosting plan at $2.95, provided you pay for three years at once in advance. The actual cost instead is $9.95 per month if you are thinking of paying monthly.
It provides you with unlimited web space, data transfer with no limits, support for unlimited names of domains, and as many email accounts and MySQL databases as you need. This plan also includes a free domain name and free automatic backups at night. It uses RAID-10 SSD for storage.
What’s even better is that it is specially optimized and enhanced for WordPress.
Shared hosting is basically similar to WordPress hosting, except that it is not optimized for WordPress.
- Free domain
- Easy process of signup
- Payment through credit card and PayPal
- Zero upsells
- Swift account activation
- cPanel experience
- Single click for installation of popular apps and CMSs like WordPress, Joomla, etc
- Your GreenGeeks account should not use up more than 100% of a single CPU core, 1 GB memory, 75k files, and 20 simultaneous connections.
- Failure to abide by the above limitations will result in the termination of your account.
- If you don’t pay any due in four days, your account will run the risk of suspension. In such a case, you will have to pay a reactivation fee of $15.
What we are trying to emphasize in our GreenGeeks review is that it has a mission bigger than just providing web hosting.
They aren’t the best we’ve come across. But they do have the winning edge in aspects of speed and customer support. These reasons are enough to make us feel like giving them an opportunity.
Remember that you’ll have to sign up for the long run to take advantage of their lowest rate. Also, don’t get your expectations high with regards to “free domain” and “30-day money back guarantee, no question asked”.